Terms of service
These terms are between devsforfun Studio (OPC) Private Limited, Main Street, Konkadivaran, Parvathipuram, Andhra Pradesh 535501 (“Nat IMS”, “we”, “us”) and the college that signs up to use Nat IMS (“the college”, “you”). The data processing agreement is part of these terms. It covers how we handle personal data for you.
The person who accepts these terms for the college confirms that they are allowed to sign for it.
1. What Nat IMS is
Nat IMS is software for junior colleges. It covers student attendance with alerts to parents, fee receipts, marks with a weekly digest and report cards, and staff attendance.
Your college gets its own web address and appears under its own name and logo. Your staff use Nat IMS in a phone or computer browser. Parents don’t log in. They receive WhatsApp messages from the Nat IMS WhatsApp number, and each message names your college.
2. Logins
You decide who on your staff gets a login and which role they have, such as owner or office. You are responsible for what is done under your college’s logins.
Staff must keep their passwords to themselves. Tell us straight away if you think a login is being misused, and we will help you lock it.
3. Setup
We set up your college from what you give us: your student and parent list, groups, sections, batches, fee heads and plans, exam types and staff. Before a student list is saved, we show you a dry run with every mistake we found. Check what we load.
Setup has a one-time fee of ₹9,999.
4. Your data
Your college’s records belong to your college. We use them only to run Nat IMS for you, as the data processing agreement sets out.
Under the Digital Personal Data Protection Act, 2023, your college decides why and how the personal data of its students, parents and staff is processed, so it is the Data Fiduciary. Nat IMS processes that data on your behalf, so we are your Data Processor.
That means some duties are yours:
- telling parents, students and staff what data you keep and why, and getting consent where the law needs it, including a parent’s consent for a student under 18. Our consent form is there to help, and you decide whether to use it;
- recording each parent’s WhatsApp opt-in in Nat IMS before any message goes to them, and recording it when they withdraw;
- keeping the records you enter accurate;
- answering requests from parents, students and staff about their data. We help, as the data processing agreement says.
Enter a student’s Aadhaar number only when the parent (or the student, once 18) has chosen to give it, only in the Aadhaar field, and never in any other field such as names or notes. Never refuse a student anything for not giving it. Don’t upload data you have no right to use.
You can ask for a copy of all your college’s records at any time. We send them as spreadsheet files (CSV), one per kind of record.
5. WhatsApp messages
Messages go through Meta’s WhatsApp Business Platform. Meta has to approve the wording of each message type before it can be used, and Meta can delay, limit or block messages under its own rules. We can’t promise that every message is delivered or read. Nat IMS shows you which messages were sent, delivered or read when WhatsApp reports it.
Nat IMS sends a message to a parent only when their opt-in is recorded. Messages wait during your college’s quiet hours, or once its daily limit is reached, and go at the next allowed time.
Nat IMS is for messages about a student’s attendance, fees and marks. Don’t use it to send advertising or promotions to parents.
[NEED: whether WhatsApp message charges are included in the price or billed separately]
6. Price and payment
Setup: ₹9,999, once. Monthly: from ₹1,199, plus ₹300 a month for every 100 students more. Add-ons, such as a website for the college (₹14,999 to build and ₹3,999 a month to maintain), are priced separately. Each plan has limits, and higher limits cost more.
[NEED: the students and limits in each plan, billing period, payment terms, GST treatment, late payment]
7. What we do
We keep Nat IMS running, keep it secure as the data processing agreement describes, and fix faults. We answer the phone during Monday to Friday, 10:00 to 18:00 IST, except public holidays, on +91 78426 49226.
We don’t promise that Nat IMS will never be unavailable. Phones keep marking attendance without a network and send the marks once they reconnect. We give notice of planned maintenance when we can.
[NEED: service level, if any is offered]
8. What you must not do
Don’t try to see another college’s data. Don’t test or break the security of Nat IMS without our written permission. Don’t resell Nat IMS or let another institution use your college’s account. Don’t use Nat IMS for anything unlawful.
9. Suspension
We may suspend access when we have to, to stop a security threat or unlawful use, or when fees are unpaid after [NEED: notice period] written notice. We tell you why, and restore access once the reason is gone. A suspension doesn’t delete your data.
10. Ending the agreement
Either side can end this agreement with [NEED: notice period] written notice. When it ends, we send you a full copy of your college’s records and then delete them, as the data processing agreement sets out.
11. Liability
Nothing in these terms limits liability that Indian law doesn’t allow to be limited.
Apart from that, our total liability under these terms is limited to [NEED: cap, for example the fees paid in the 12 months before the claim]. We are not liable for indirect loss, or for failures of Meta’s platform, mobile networks or a college’s own phones and internet.
12. Changes to these terms
We tell you about changes at least [NEED: number of days] before they take effect. If you don’t accept a change, you can end the agreement before then.
13. Law and disputes
Indian law governs these terms. [NEED: courts or arbitration, and the city]
14. Contact
Email hello@devsforfun.com or call +91 78426 49226 (Monday to Friday, 10:00 to 18:00 IST). Post: devsforfun Studio (OPC) Private Limited, Main Street, Konkadivaran, Parvathipuram, Andhra Pradesh 535501.
Questions about personal data go to the grievance officer named in the privacy notice.